EasyJet phone number is +44 871 244 2377

My online experience of EasyJet when trying to change my flight was pretty horrific. OK. That’s half true. The site wouldn’t allow me to change it and I was unable to find a phone number to call their helpline. So, true to my style, I turned to my twitter community for help. And as usual, they came up trumps - a user called flyawwway replied with the phone number +44 871 244 2377 within minutes. After less than 5 minutes on the call, I was put straight through to a human and my flight was changed. Problem sorted.

But that’s not all and this is why my online experience with EasyJet wasn’t entirely negative - minutes later on Twitter I received a response from easyJetCare - according to their profile, ‘ If you need any assistance, Paul and his team are able to offer support which can improve your experience when traveling with easyJet’. Paul from EasyJet continued the conversation online to ensure I was a happy customer.

I’m extremely impressed by EasyJet’s adoption to Twitter, as I was and still am, with Lastminute.com who responded in the same way when we had issues changing flights with them.


Comments  Join the discussion


  1. flag
    4Avatars v0.3.1 v0.3.1  Joe Leech said...

    Hey Paul,

    Easyjet and others make money from their 0870 number so try this:
    http://www.saynoto0870.com/

    The regular number is: 01582 700036

    In fact that site is great generally for finding companies phone numbers if they hide them

    joe


  2. flag
    Paul Walsh  Paul Walsh said...

    Thanks Joe. I’ve used it in the past and couldn’t remember the URL.


  3. flag
    4Avatars v0.3.1 v0.3.1  Sara said...

    Hi,

    I am trying to call them from Canada and i have tried every number i have come across online including the numbers in this post and i dial 011 44 and take out the extra 0.

    Every number is either a busy signal or not in service

    The number Joe posted above 01582 700036 it just rings and rings…

    I tried calling the baggage department at Gatwick - i got through and they gave me another non-working number ! i even emailed them and they gave me a wrong number with even the wrong country code !

    Anyone have any suggestions?


  4. flag
    4Avatars v0.3.1 v0.3.1  leanne priday said...

    I am in a similar situation, I have tried dozens of numbers for this company with no results, the # have been busy, non working or one that just rings endlessly. We acidently double booked our flight and would like to cancel it in the 24hour time frame but the company makes this impossible. i have also tried to re-book with alternate fights and recieved a message on screen telling me that it is not possible to book this on line that we need a customer service rep, and ten are redircted to a dead end questions page that doesn’t recognize the login in info that we used 5 min before to pay for the fares to begin with.
    Help I am calling from the US and need to resolve the matter.


  5. flag
    4Avatars v0.3.1 v0.3.1  Katherine Riddell said...

    We are delighted to help with the Easyjet number. To be fair the number isn’t that buried although it is not on the homepage. If you are looking for telephone numbers in future, the BAA sites are good with specific numbers for airport queries, general enquiries, baggage enquiries etc. as well as airline numbers.

    We added page of ‘general enquiries numbers’ for UK airports at http://www.flyawwway.com/useful-stuff/uk-airport-telephone-numbers/, although Joe’s comment has spurred us to look at translating them all to ‘real’ numbers as well. These are the official numbers, although as Joe & Sarah suggests they may not always work!

    Easyjet on Twitter is a good thing, and like BT Care they seem to be paying attention. Lets hope more airlines can follow suit.

    :-)


  6. flag
    4Avatars v0.3.1 v0.3.1  Sandie Davies said...

    Thanks, Paul, for this number. I’ve been going round in circles on the easyjet website, trying to get help and find a telephone number. I’d already requested medical assistance for my mother’s flight, but needed to check that she could take medical oxygen as well. So frustrating just trying to get a phone number!


  7. flag
    4Avatars v0.3.1 v0.3.1  Voyalinks – 10th September 2009 « Voyageek said...

    [...] for Easyjet phone number ? Paul Walsh has [...]


  8. flag
    4Avatars v0.3.1 v0.3.1  sherrie said...

    thanks paul, i was in tears after trying to find an answer to a question! was going round in circles for an hour with a screaming baby it was horrific! i have the answer now but i dont understnad why they make it so hard? i hate easy jet!


  9. flag
    4Avatars v0.3.1 v0.3.1  Alain Beauchemin said...

    Thank you Paul for the Easy Jet telephone number. I called and got my refund for a 5 hour delayed flight that was from Paris to Milan last week.


  10. flag
    4Avatars v0.3.1 v0.3.1  brian cox said...

    I have just got the number of o871 244 2377 and spoke to a lady who said write in to easyjet airlines ltd Hanger 89 , Luton Airport ,Luton Bedfordshire LU29 PF. With full details of your problem. Ours is a 17 hour delay on a flight from Cyprus to Gatwick on Thurs 24 Sept 2009. I will try to follow the instructions and send a letter with details of our costs! after that I sit back and wait for the postman I hope this is of help to others. Brian Cox.


  11. flag
    4Avatars v0.3.1 v0.3.1  E. Kendrick said...

    I have one for you…… I am in Texas and get a constant barrage of desparate emails from easyjet passengers because my email address is easyjet@hotmail.com. Named after the racehorse, Easyjet, my father once owned.

    I feel so bad for the passengers because Easyjet Airlines has made it almost impossible to contact them. Not a good thing at all.


  12. flag
    4Avatars v0.3.1 v0.3.1  karen kittelsen said...

    Why do Easyjet make life so hard for folks?
    Don’t they want happy customers, who enjoy flying with them?


  13. flag
    4Avatars v0.3.1 v0.3.1  Helen Marshall-Banks said...

    Have just tried the 0871 number, which I found on this site rahter than the Easyjet one, as I wanted to add a child car seat to my booking. I was just told that I needed to ring back from 8am tomorrow as I had come through to the hotels department. Every time we fly with Easyjet we vow it will be the last time…


  14. flag
    4Avatars v0.3.1 v0.3.1  Brian Lacey said...

    The number for EasyJet you gave was for EasyJet hotel. They gave me the number for EasyJet flights 0871 244 2366 open Mon-Fri 8h to 20h Sat & sun 9h to 17H


  15. flag
    4Avatars v0.3.1 v0.3.1  Liz said...

    I just did on line chat and got an almost immediate response and the answer to my question. I went to Help and right on the bottom of the page go to the FAQS and type in telephone in the search space and click on ‘What is your telephone?’. Again, right at the bottom of the page is LIVECHAT.


  16. flag
    4Avatars v0.3.1 v0.3.1  Margery P said...

    Paul! Thanks so so much for this number! I tried their online chat feature and it froze my MacBook. I had no idea how I was going to get in touch with them for a fairly complicated question. So for the US and Canada callers, at 10:30 am U.S.time on a Saturday, I dialed 011 44 871 244 2377(was told it would cost me 10p/min on my land line) and within 3 rings a very articulate booking representative answered the phone. My flight was re-booked in less than 3 minutes! Wow. Thanks again.


  17. flag
    4Avatars v0.3.1 v0.3.1  Linda Murphy said...

    Easyjet just cancelled my flight to Gatwick from Malaga for January 19th 2010 and I wanted a refund but could not do it online because I still wanted the other leg of the journey. Nothing worked so I went to Malaga airport just now and they gave me this number 0870 6 000 000 and it worked, I was through and all sorted in less than 10 minutes.


  18. flag
    4Avatars v0.3.1 v0.3.1  Barbara said...

    Liz, thanks so much for your LIVECHAT tip.
    I logged on and got an immediate answer. She answered all my questions and done.

    I have been going mental, trying to find a right number that isn’t gonna make me take a mortgage out just to pay my mobile phone bill.
    I tried calling some of the 015 numbers mentioned here, it rang twice and then went dead. I think they might’ve even taken money off for the call.
    I wouldn’t recommend it.

    I don’t understand why they don’t advertise the live chat cause its free of charge, quick, easy and if you do screen shots, you can even keep a record of your conversation for later reference so no one can say you haven’t double checked with them!

    Brilliant solution.


  19. flag
    4Avatars v0.3.1 v0.3.1  Ian Manson said...

    Does anyone have a contact telephone number for easyjet in Paphos or at Paphos Airport. Thanks in anticipation
    Ian


  20. flag
    4Avatars v0.3.1 v0.3.1  gaynor rogers said...

    my flights to amsterdam recently were cancelled due to bad weather, i have e-mailed easyjet who have replied that they will contact me but are very busy , nearlt two weeks ago now can anyone tell me how i can get a refund


  21. flag
    4Avatars v0.3.1 v0.3.1  Viola said...

    Dear Paul,
    thank you for the number, it was a really big help after a few hours torture to reached the Easyjet. Kind regards,
    Viola


  22. flag
    4Avatars v0.3.1 v0.3.1  kevin said...

    hi, i am looking for the number for easyjet from ireland to see if i can fly when i forgot to put in the middle names does any one know if it matters thanks?


  23. flag
    4Avatars v0.3.1 v0.3.1  suleyman unal said...

    hı, can you help me about thıs;

    i made amıstake on onlıne bookıng, booked 2 times on the same flıght for 1 passenger, so ıt wıll cost me twice altoght im gona fly just myself. ıt has been more than 24 hours and ı cant cancel by myself i went to trawel agenta in turkey in sabıha gokcen aırport but they dıdnt help…

    can you gıve me the telefon num. of how i can refund one of the bookıng????

    thanks for your help???


  24. flag
    4Avatars v0.3.1 v0.3.1  Pauline Kershaw said...

    Hi–I need to change a flight with easyjet and cannot find any sort of contact number or e-mail address for them.
    I live in Spain and the only two phone numbers I have will not work from here. 00 44 871 244 2377 and
    00 44 871 288 2236 Can anyone out there please help me.


  25. flag
    4Avatars v0.3.1 v0.3.1  Mirza Ibrahimovic said...

    Dear Paul,

    Is it anyhow possible to get the valid contact number to hardjet, as I have had so many issues with them lately, that I am getting really tired of them. I am calling from Denmark, have tried the 871 number, awaited for 1,5h in line, costed me 30 EUR, tried the semi-numbers from the page, they are occupied/no answer.

    I am never getting my taxes back on cancelled flights, wednesday their plane was 1,5h late due to a techincal issue in Copenhagen, something with the engine, meaning I arrived late to my connection flight from Berlin and had to spend 27 hrs on European rails to destination instead of 2hr flight, and also pay the costs myself. Yesterday their plane again was late the opposite way, so I again came late to a connection, even though I had good time, really tired of them.

    And not to comment, that I 2 weeks ago emailed them, to ask if I wednesday may take an earlier flight, just so I don’t get late, as I could see on the staticits, that they screw people in combination with the weather (not that it was a case for my flight, pure technical matter and stupid handling personel that at end boarding couldn’t find a passenger).

    Even the captain sais, that their schedulde is so tight, that a 1 hour flight Berlin Copenhagen, needs 1h and 10 minutes even with tailwind, so it is allready a delay there, and they don’t vare, but just collect our money and laugh in the background.


  26. flag
    4Avatars v0.3.1 v0.3.1  Grant Bannister said...

    I am glad but shocked to see how many people have trouble trying to phone easyjet. I live in Cyprus and they say they have re-scheduled my flight in April from Cyprus to Bristol but have given no details. So I email them and get no response for a week already and phone numbers when they are not busy cost a fortune. So as someone else already asked…does any one have a good number for easyjet in Cyprus?


  27. flag
    4Avatars v0.3.1 v0.3.1  BRITTNEY CROSSLEY said...

    I AM TRAVELLING FROM GATWICK TO PORTO. CAN I TAKE A CHECKED BAG OR ONLY A CARRYON. PLEASE HELP


  28. flag
    4Avatars v0.3.1 v0.3.1  Sharon Crossley said...

    my daughter is flying from London Gatwick to Porto. Can she check a bag or only take a carryon with easyjet. Please Help. Thank you,


  29. flag
    4Avatars v0.3.1 v0.3.1  Gerald Wiggins said...

    I booked a full holiday with Easyjet Holidays. We could print the flight confirmation out but we cannot even look at our hotel voucher. Can you tell us what to do?


Join the Discussion

We're constantly spammed by people who have as much life as the robots they use. So, we hope you don't mind if we moderate your comment if it's your first time on this blog.

Close
E-mail It