Paul Walsh, the Irish Opportunist

I was interviewed by the Irish Independent about Web Accessibility and why it’s important to adopt best practice design techiques to help ensure your Web site is accessible to search engines and disabled people. Check out the article

Thanks to Marie for thinking of Segala.

I was unable to attend a dotMobi presentation entitled “Avoiding the Top 10 Mistakes in Mobile Web Marketing” at the Hospital recently. So, I was delighted to receive an email from the Director of PR and Communications to acknowledge my absence with the presentation slides attached. Great communications and follow-up to an event.

I very much enjoyed reading the presentation and it referenced some good statistics along with useful tips.

Useful statistics referenced in the presentation

Among smartphone users in the US, mobile browsing has increased 89% year over year, and page views have increased 127%.

The world market for mobile marketing and advertising is expected to grow to an expected $24 billion by 2013 (vs. $2B billion in 2007) Among 5,398 North American consumers queried by Forrester in 4Q07, 48% said they wish they could look up things online when they’re on the go, but 58% said the mobile Web fails to meeting their needs - moreover, 60% said their mobile device screens are too small for activities outside of making calls and sending text messages.

I was surprised by their hard-sell approach on slide 17, entitled “MISTAKE 4: using a .com name for a .mobi experience”.

Without going into the technicalities of Tim Berners-Lee’s vision of ‘One Web’, as I could almost write a book on my interpretation and I don’t want to subject you to such an epic, their statement is completely wrong, technically speaking.

Is it wrong to use a .com (or any other) domain for a site which works on a desktop computer and mobile phone, or any other device? No, of course it isn’t. Nor is it wrong to use a .com for a site which has been created specifically for mobile phones. In fact, it is desirable in my opinion, to only use one domain as to not confuse users with multiple domains for multiple devices.

It is desirable for your Web site to automatically detect the device being used to access the site and then render the content according to the capabilities of that device. So, when a visitor uses a desktop computer they get a desktop experience and when they use an N95 they get a site which is user friendly on that particular phone. If you’re really good, your site will take into consideration, the additional capabilities that a phone has over a computer, such as GPS, SMS, MMS, voice…

Technically speaking, it is not necessary to differentiate using different domains. dotMobi is a marketing vehicle for its investors (namely Nokia, Samsung, Vodafone and others) and they’re in the business of selling domains - that’s why they say it’s wrong to use .com. But in my opinion, that’s unprofessional. You shouldn’t slag off the competition. Moreover, dotMobi is confusing people. dotMobi is not a standards body. It is a non-profit organisation in the business of selling domains.

According to it’s very first press release (which I can no longer find), it was setup to encourage developers to build mobile-friendly Web sites for the provision of encouraging consumers to buy more high-end devices to access said mobile Web - thereby also increasing the amount of data consumed - which obviously generates more revenue. In other words, set up a non-profit organisation under the guise of helping industry when in fact, it’s setup to generate more revenue for their profit making companies. It’s a bit like Google Android, which comes with Google applications pre-installed each time. Oh, a bit like Microsoft’s OS pre-installed on computers, but without the ‘non-profit, community-loving cloak’.

Sorry, back to dotMobi - that was the plan before they probably realised how flawed it was with companies such as MAXroam demonstrating to operators, what they should have done years ago; offer customers value for money instead of ripping them off with ridiculously high roaming charges. The iPhone is almost forcing operators to provide unlimited data tariffs and handset vendors are being encouraged to stop providing 3 features per model - just put it all in one device! Google Android should encourage operators and vendors to actually collaborate like real stake holders in the same industry. Crap. I’ve gone off-topic again.

For what it’s worth, I don’t think it was wrong to setup dotMobi, we all need to ensure our shareholders are happy. What’s wrong, is the confusion that has been caused and the fact that dotMobi does little to help the situation.

It’s not wrong to use a .mobi domain for sites which are specifically created for mobile phones either, irrespective of how much I dislike the idea. Although some would argue it is.

Some people may wish to use a .mobi domain for mobile friendly Web sites. That’s their choice. It is no more, or less appropriate than say, .org for non-profit associations. Take the BIMA Web site for example - it makes sense to use http://bima.org but unfortunately it has been taken by another organisation. That’s why it uses http://bima.co.uk. Is that wrong? Of course not. However, it is wrong according to the dotMobi presentation. That’s what is wrong in my opinion - it’s sending out the wrong message to the industry behind closed doors, as I’m almost certain dotMobi wouldn’t dare to make such a bold statement on a W3C Mobile Web Initiative mailing list.

Going off-topic slightly, something I never do, the presentation stated that dotMobi generates $10m annually. I suggest they revise that statement because being given a $10M annual budget (as of Year 1) for marketing, is not the same as generating revenue.

My advice to Web site owners and the agencies building their sites: stick with .com or whatever domain you already have. Then, when it comes to adjusting the site to work better on mobile phones, follow best practice design guidelines.

Check out the W3C Mobile Web Initiative Best Practices to find best practice design guidelines for mobile Web development. This is particularly useful if you haven’t designed for small screens before. It’s not particularly useful if you’re a WAP developer, as you’re more inclined to stick to WML based sites.

Disclaimer: Segala is one of the original Founding Sponsors of the MWI.

It’s time to change the copyright law.

According to Jemima Kiss

Viacom’s $1bn lawsuit against popular video sharing site YouTube has escalated further, with parent company Google filing court papers in the US claiming the case could threaten the free exchange of online information.

Read more about what Jemima thinks on her blog.

I say ‘bullshit’ to Google. The only thing the lawsuit threatens is Google’s advertising revenue. Google is an advertising company, generating revenue from placing advertisements around other people’s content. Search results contain the title and description of each Web site. None of that content belongs to Google. Google doesn’t particularly care about search, per say. It cares about generating revenue by selling search keywords to the highest bidder. Ok, there’s a little intelligence in there to ensure some relevance is considered - but not a lot. Certainly not enough to make search trustworthy or relevant.

So, it came as no surprise to me, that Satan would do the same with YouTube. Viacom has every right to sue Google. It’s about time it got a taste of what Microsoft has to live with every year.

For a slightly less anger-led opinion, I’ve published below, a post I wrote on Segala’s blog on March 19th, 2007.

After writing the post below, the project coordinator for ACAP left the following comment

ACAP is entirely committed to the principle that we will not reinvent anything unnecessarily. On the other hand, until we have completed our requirements work, it would be entirely inappropriate for us to commit to use any particular technical solution. POWDER was already on our radar, and will continue to be so.

I met them shortly afterwards and felt like they were going to do what Google told them to do, irrespective of the fact that current technologies may provide the right solution. Yes. It sounds dumb to me too. It really frustrates me to hear about technologies and standards being introduced on the back of what one company wants, just because of its size.

Original post, dated March 19th, 2007

I received an email from Paul Miller of Talis yesterday (he obviously doesn’t stop working either!), bringing to my attention, an article in the Independent about the saga between Viacom and Google. Paul has written a blog post about this also.

Viacom, owner of Paramount, studios and MTV says that Google has breached its copyright 1.5 billion times by allowing YouTube users to share video clips. And the outcome of the $1bn lawsuit may have a knock on effect for newspapers and blogs. So, newspapers such as the Guardian and Independent and bloggers such as TechCrunch, Robert Scoble, ReadWrite/Web and Vecosys better watch the outcome of this lawsuit.

Make sure you read beyond the quote as I go on to talk about *the* solution to this problem.

According to the Independent (original article)

The case, which accuses Google’s YouTube video-sharing site of building “a lucrative business out of exploiting the devotion of fans to others’ creative works”, has the potential to redefine how content is used on the internet. “If it goes to court, this will be the biggest case since Napster [the music-sharing website shut down by litigation in 2002],” says Edgar Forbes, senior lecturer in media law and intellectual property at Bournemouth University.

[snip]

Bloggers and websites increasingly use newspaper articles to attract users, provoke debate and sell advertising on their sites. “This is a big issue,” says Larry Kilman of the World Association of Newspapers. “If a company like Google is using content and selling advertisements around it, that is of concern to many newspapers and publishers.” The association, with partners including the global news agency Agence France-Presse (AFP), Macmillan Publishers and Independent News & Media (parent group of The Independent on Sunday), is working to create an international protocol to regulate online use of newspaper content.

The Automated Content Access Protocol (Acap) would let owners of published content communicate permission information automatically in a form recognised by internet search engines. This would allow legitimate online users to comply easily and quickly with copyright law. Lawyers say such an international standard would be immensely useful. But making it work requires absolute clarity about what is protected by copyright and how it can be enforced.

Paul M. brought this to my attention because of the ACAP (Automated Content Access Protocol) connection. What ACAP is looking to achieve is exactly the type of use case that we have in mind for Content Labels .

In fact, I discussed this particular use case with Philip Hallam-Baker, Chief Scientist at VeriSign over dinner last year. Philip told me of their proposed (and very propritary) solution with Microsoft before the launch of IE7. I remember saying that what VeriSign could do to combat Phishing for $800 per certificate, Segala could do for $8 using Content Labels <g>

Jemima Kiss wrote an article about Content Labels, covering some of the major use cases in the Guardian today. Perhaps Jemima will write about Segala’s proposed solution for ACAP soon…

According to Acap’s homepage

ACAP will enable the providers of all types of content published on the World Wide Web to communicate permissions information (relating to access and use of that content) in a form that can be automatically recognized and interpreted, so that business partners can systematically comply with the publishers’ policies. In the first instance, ACAP will provide a framework that will allow any publisher, large or small, to express access and use policies in a language that search engines’ robot “spiders” can be taught to understand. It is anticipated that, in future, the scope of ACAP will be extended to other business relationships and other media types.

As a result, it will be possible for publishers to make more content available to users through the search engines, and to continue to innovate in the development of business models for network publishing.

I hope they’re not spending too much time and money on developing a new ’standard’ for which there is a solution already, a solution that is going to be the standard for labelling content on the Web (and potentially for mobile and TV). In short, Content Labels does exactly what ACAP want to achieve.

Known within the W3C as POWDER (Protocol for Web Description Resources), Content Labels is moving onto a full recommendation track. This means our Content Labels are set to become the standard method for content classification on the Web. The W3C (World Wide Web Consortium) is responsible for creating standards such as HTML and WAI Guidelines. This helps to ensure that our method of labelling content is (beyond) scalable and importantly free or low in cost.

Furthermore, Content Labels (I mean POWDER, sorry, I can’t get used to the new name), will be proposed as a replacement for PICS. PICS is the old/out dated W3C recommendation still in use by Internet Explorer for Site Advisor.

I came up with the idea of contentlabel.org to help organisations like ACAP adopt a system for its own code of conduct almost immediately and seamlessly. It also helps industry create new codes of conduct for which Content Labels will be created, as reported by the Guardian.

There are too many proprietary technologies and so-called standards looking to achieve the same goal. I’m not saying for a second that this is what ACAP is trying to do, but let’s not create another standard if it’s not necessary please. In fact, I’ve already been introduced (by email) to ACAP’s project coordinator and technical project manager and look forward to hearing from them.

I’ll write a separate post which looks at all the current attempts at enabling more trust on the Web using ‘a’ standard. For now, I must catch a train into an Internet People event.

The BIMA Awards (BIMAs™) now rightly take their place on the top shelf of prestigious Awards, alongside the BAFTAs, the Brits and the Oscars.

To win a BIMA, therefore, is truly the highest accolade in a very competitive world.

BIMA has never shrunk from its responsibility to reflect the very highest standards of creativity and innovation and caused controversy some years ago when it considered that the measure of work in one particular category was not of sufficient merit to be awarded a winner’s trophy. More recently, the industry applauded BIMA’s decision when it announced that the judge’s favourite – the BIMA Grand Prix – was the winning entry in the student category.

The Association is run by 12 strong Executive team with me at the helm as Chair. I know I know, I don’t look old enough

Until now, the Awards Committee has included only members of the Executive. For the first time ever, the Committee for 2008 is made up of Executives and non-Executives. This demonstrates how the Association is more engaging and transparent.

The bold move is already proving to be the right thing to do. The enthusiasm amongst the team is electric. Watch out for a new format. If you thought it was difficult to win a BIMA before, wait for 2008. It will be easier to identify where your work fits in, but we’ve halved the number of trophies. Why sit through 21 announcements when you could be enjoying a fantastic gala followed by a cool after-party.

So, here it is, the committee…

BIMA Awards Committee

Clare McDonald

Committee Chair
Creative Director, Interactive Media Agency, Bskyb

Having started life as a print designer of unwearable computeraided fashion, Clare realised that her passion for the pixel needed to be directed into a relevant world. No one ever was going to wear her LCD coats!!! While studying at the RCA Clare worked on the very first RCA CDRom for the end of year show and helped push forward the concept of digital design and its marketing potential within the fashion department and beyond. This left Clare with both a huge passion for collecting shoes, wearing odd outfits, dodgy CDRoms and also a desire to help people achieve their ambitions. It also allowed her to truly develop her cross platform approach to the design process and solution building. She also fell in love with “the web”. Over the next 15 years a series of interesting positions in the UK and the US in fashion, interactive and entrepreneurial businesses landed Clare finally as Creative Director of the Interactive Media Design Agency in Bskyb.

Responsible for the creative direction of interactive properties, Clare helps build visual strategies and creative solutions with her award winning team to develop online, mobile, interactive tv, blue sky thinking and brand solutions for Bskyb. This is a highly directional and strategic position, that is forging a new creative force within Bskyb and the European entertainment market. Utilising earlier experience with early online video and projects for the likes of Microsoft, Office Shoes, IT Network, Open TV and the likes Clare and her team are truly pioneering online entertainment design. The future is looking incredibly interesting for Sky and a future that marries Clare’s cross media approach, mixed with a bit of pizzazz will have great results.

Paul Walsh (me)

You can read my biog here if you’re really bored.

Matthew Gorzkowski

Managing Director, Play

Matthew Bagwell is Conchango’s Creative Director and founder of creative agency, SignalOrange. Matthew has been called digital evangelist, offering insight into how people want to interact with organisations through multiple channels. He is capable of bridging the gap between inventing experiences made possible by web 2.0 phenomena and delivering them in reality.

Matthew Bagwell

Creative Director, Conchango

Matt began his Marketing career working for Saatchi & Saatchi in Europe and Shafter Advertising in the US where he helped to launch new products for major brands including Procter & Gamble, PepsiCo, Fujitsu and Nokia.

Recognising the potential of digital media, Matt joined Itraffic in San Francisco as Account Director. Here Matt led key accounts such as Disney and Buena Vista Entertainment before returning the Europe to join Itraffic London as Client Services Director where he oversaw the interactive marketing activity of brands such as British Airways and Hilton. In 2005, Matt co-founded Pay in conjunction with M&C Saatchi and former Itraffic colleagues Jon Sharpe and Ethan Segal.

Dr. Scott Gallacher

Director of Online & Partner Marketing, BskyB

Scott is responsible for Sky’s online sales & marketing across their full product portfolio including digital TV, Broadband, Telephony, HD, Mobile TV & Sky +. Sky, according to Nielsen, are the largest online spender in the UK underlining a commitment to digital, with their pioneering work in Behavioural Targeting winning the 2007 award for best use of research in media.

Scott is well regarded industry commentator & speaker, Chairing last year’s Revolution conference on Brand Advocacy and speaking at the Economist Marketing Director summit in March on the challenges facing marketing in the next 5 years as well as addressing Cranfield business school on the maturing of digital marketing.

Previous to BSkyB, Scott worked at OgilvyOne as Client Services Director for the American Express International Online account covering 38 countries. Prior to this he served as a Vice President for Digitas. Scott holds a PhD in Multimedia innovation & social learning from Edinburgh, M.Sc. in Human Computer Interaction from Heriot Watt and a BCom in Business Studies from Edinburgh.

Chris Clarke

Executive Creative Director and President, Digitas London

Chris has been at the forefront of the digital industry since the late 90s. In 2000 as a UK founder of pioneering digital agency Abel & Baker, Chris brought a new level of creative excellence to the nascent digital industry and won a number of awards including Campaign Direct, Revolution, Clio and Cannes Cyberlions for clients such as Virgin Mobile, The AA and MTV.

In 2002 Abel & Baker was bought by leading web agency Wheel. While at Wheel, first as Creative Director of Abel & Baker then Executive Creative Director of Wheel, Chris helped turn the creative reputation of the agency around, delivering award winning work and driving an extensive change management process to make Wheel an ideas led creative business. Key client achievements at Wheel include winning BT, the global roll out of Brahma beer, and bringing prestigious clients such as ABSOLUT Vodka and Sony PlayStation Europe on board. Chris also oversaw numerous corporate website projects for clients such as Allied Domecq, United Biscuits and Unilever for whom Wheel managed the global rollout of Unilever.com in 26 languages.

Since joining Digitas London in April 2006, Chris has re-invigorated the creative product, winning new business with Vauxhall, Shell and HP, rolling out a network of offices in Europe and winning a Campaign Digital Award.

Chris is a multi-award winning creative with Cyberlions, LIAA, Clio, Revolution, Campaign Direct, Campaign Digital and D&AD awards to his name. As a founder in the UK of digital pioneers Abel & Baker, Chris was responsible for some of the first Rich Media and viral work done in this market.

Daniel Birch

Creative Director, Freestyle Interactive

As a Creative Director who has worked at a number of top London agencies LBi (then Oyster), AKQA and twentysix Daniel now leads the creative and delivery teams at the midlands largest digital agency Freestyle Interactive. This gives him genuine perspective across all aspects of digital channels.

As a Creative Director of Freestyle it is his role to lead and define the user experience on their clients. With wide ranging experience in leading multidiscipline teams of designers, developers, writers and architects he is able to bring the right solutions to a wide range of online of projects.

As the board level role responsible for project delivery through the project management team Daniel has a clear understanding of the delivery challenges faced by project managers and can appreciate what it takes to deliver an awarding winning creative solution.

Daniel’s belief in balancing the desire to win awards with developing the right user experience for client’s customer puts him in a unique position. As a Creative Director Daniel has found the opportunity to have an opinion on all this creative but will be frequently found client side asking awkward questions or bothering project manager’s to try and understand how Isle Interactive can be more efficient – all with the goal of giving the creative a better chance to design better and with more insight.

A genuine understanding of all aspects of the digital build process and experience across kiosk, mobile web and iTV means Daniel is able to combine a wealth of experience to developing a framework for creative teams to work in. A desire to work on projects that are created in a less that ideal situation, short time frames, limiting timeframes or conservative outlook means he has an affinity for recognising others who have succeed in this conditions.

The client list is long and varied, as you’d expect from nearly 12 years of working in the industry. From mobile guidelines for Orange to ground up redesigns for Natwest and Abbey and campaign work for Volvo and Drambuie the experience is there.

Janice Cable

Principal Administrator, BIMA

When she joined BIMA, Janice brought with her the experience of a lifetime working with trade associations, mainly in the music industry where she considered herself extremely privileged to be able to work with some of the most influential industry doyens and talented composers, artists and broadcasters in the UK. She has considerable experience in arranging and coordinating exhibitions, seminars and conferences, both in the UK and abroad, and was responsible for organising industry social events, both lunches and black tie. Her previous involvement has been extremely valuable for the administration of the BIMA Awards as, amongst many other tasks, she prepared and managed the selection of the UK entry for the Eurovision Song Contest. She hasn’t done this for ten years which, incidentally, was the last time the UK won!

About BIMA

Established in 1985, the British Interactive Media Association (BIMA) is the industry’s longest established association to represent the diverse interests of the UK interactive industry.

In short, it’s BIMA’s mission to ensure the UK remains the centre of excellence worldwide for creativity within the interactive industry.

I’ve decided to blog more often about the things I discuss on Twitter. I’ll continue to use Twitter in the same way I do now, but I feel that I’m not communicating enough with most of my social network.

What’s my social network?

In short, it’s you and the other people with whom I’m connected. We are connected by the very fact that you’re interested in what I have to say. By the same token, I’m interested in what you have to say, hence why I converse with everyone who’s kind enough to spend time to leave a comment.

My social network is made up of people. Within that network I have multiple communities, each community representing something unique. The three blogs I author for example, represent entirely different communities, each with some overlap.

• Personal blog = entrepreneurial stuff, connecting, networking, social media…
• Segala blog = trust on the Web, standards, search, semantic web…
• BIMA blog = mainly Industry, creativity…
• Twitter = all of the above

You’ll notice that Twitter represents all of my communities. But it only represents a very small percentage of each one and hence, a small percentage of my social network. That’s because only a small handful of each community is represented by the early adopters in each one.

As I said, I won’t stop twittering. It’s a fantastic way to get to know more people whilst strengthening relationships. Twitter is also the world’s most comprehensive news feed and periodic replacement for a search engine when searching for stuff such as contact details or recommendations.

Think about it for a minute, do you sometimes Twitter messages that warrant a blog post? Does laziness encourage you to opt for the more accessible Twitter?

The most interesting conversation to come out of SXSW for me was Sarah Lacy’s unfortunate interview with Mark Zuckerberg. Paul Carr (by the way, welcome to Twitter Paul!) captured the moment succinctly

Sarah Lacy (SL): “Thank you - thank you all so much. Now let’s hear it for this guy - Mark Zuckerberg everyone! So, I wanna start by asking - as I did in my book - why do you think Facebook… which I use like all the time - is so great?”

Mark Zuckerberg (MZ): “Well…”

SL: “What I mean is - what is it about Facebook that has attracted not just me but millions of other people like me to sign up?”

MZ: “Terrorism.”

SL: “I totally agree. Can you say more?”

MZ: “Sure…”

SL: “Can you believe this guy? Wow - I mean his answers are so short - seriously I think he’s the biggest loser I’ve ever interviewed. Hey Mark, can I tell the story about the first time I allowed you to be interviewed?”

MZ: “Sure… I guess.”

SL: “Ok, so, like, I’m interviewing Mark - and we’ve been talking for like twenty hours and Mark was like ‘I need to pee’ and I was like ‘that’s so interesting and sexy’, tell me more and he’s like ‘no I really need to pee’ and I’m like talking about my book and like the next thing I know he’s peed all over the floor and it’s like so cute and hilarious.”

MZ: “Thanks for sharing that.”

(Audience break into spontaneous standing ovation, in awe at Zuckerberg’s razor sharp retort. Fat guy at the front screams and faints. Twitter crashes.)

SL: “Ok, so getting back to Facebook, I wanna ask you about privacy and Facebook Beacon.”

MZ: “Ok, well, let me say that Beacon isn’t something we’re really focussed on as a company right now - I mean it’s like not something I’ve even really heard of. What people don’t understand is that it was developed by our platform team and not our advertising team - so really it’s not advertising at all. I mean, in the Lebanon, kids are actually using it to interact with Coca Cola which - and this is unbelievable - makes them realise what they’re missing by not being in America and that’s why there will never be another nine eleven. But we’re not the only company delivering world peace through invasive advertising, we’re just one of the people in the space. We want to focus on building the platform for world peace and let others build on that.”

SL: “Ok, stop talking now. Jeez! It seems to me anyway, that Beacon is not really the issue. In fact, I shouldn’t have even mentioned it. The big issue is the news feed, what can you say about that?”

MZ: “Well, it’s just something we’re not really focussed on having to explain right now.”

SL: “Ok, that’s fine. Now - last night you told me you were gay and like to fuck squirrels - can I tell that story?”

MZ: “Er…”

SL: “Ok, well, I guess I should have let you make that announcement, gosh darn I’m so ditzy (giggles). So what’s it like to be rich and to have journalists, like, really want to sleep with you?”

MZ: “It’s just not something I’m focussed on right now.”

SL: “How about if I do this?”

(Lacey begins to fellate Zuckerberg but, remarkably, is able to keep talking….)

SL: “Well, sure, that makes it so much easier.”

(Three rows of fat guys at the front of the room orgasm as one at the incredible comedic timing of Mark ‘Bill Hicks’ Zuckerberg as Lacey switches position for a reach around.)

SL: “Ok, well, that’s all we have time for - if you want to know more about how awesome - but dorky - this rich guy is, I guess you’ll all have to read my book. It also has the story about how I famously poured water into Serge Brin’s laptop on my show at Yahoo.com. That was sooo funny. And when I hyped Kevin Rose on the front cover of Business Week and then sold a book to Penguin on the back of it about overhyped web 2.0 companies. Don’t worry, Mark, I’ll give you a discount. And I’ll even throw in a copy for your girlfriend. What’s her name?”

MZ: “Uh…”

SL: “Ok, great! Well thank you very much Mark - it’s been a really insightful conversation on one point five billion levels. And, to the audience, I just wanna say thank you both for staying.”

Session ends.

Paul’s original post from which I stole all of his content can be found here. Please subscribe to his blog. He’s hilarious!

As a result of the poor interview, Mark called for a second interview which Jemima Kiss articulates very well.

To his credit. Mark Zuckerberg has acknowledged that a lot of people were frustrated by the wasted opportunity of yesterday’s keynote interview with Sarah Lacy. He did the interview on the condition that she was the interviewer, so whose to blame there?

In the rather more tropical surroundings of a safari-themed bar, Zuckerberg announces that he thought he’d drop by “because yesterday’s keynote just wasn’t enough fun”. That media training has really been paying off.

“One of the big pieces of feedback from yesterday was that people didn’t get a chance to ask enough questions. People were more interesting in product development and technical questions - I’m really interested in those issues like scalability but we thought we’d open up for another 20-30 minutes today.”

So in the midst of the developer garage, what did his home crowd really want to know?

Data portability is a big issue. Zuckerberg said that he wouldn’t necessarily commit to signing up to the same open standards as the other big social networks. “Beacon is a first iteration of that approach to help people share information. We are philosophically aligned with this openness and efficiency in the community but, at the same time, we don’t know what other people are doing and whether our policties are aligned.”

Robert Scoble got kicked off the site (albeit for just one day) because he appeared to be scraping data, rather than ’sharing it’.

Balancing the advantges of data portability with people’s privacy concerns is tricky: “We think sharing information is good, which is why we started this whole platform thing. But these are some of the questions that need to be worked out.”

Music: Is music a focus for the site? Not especially. The site didn’t predict how causal games like Scrabulous would take off (Zuckerberg plays it with this grandparents, aw). The great thing about having a platform is we don’t need to be editorial.

“We don’t need to say what will be the right applications because the market will sort that out for us, and the people that build the great products and applicatiosns will be able to build the great companies.”

It’s a very clever business model, because it lets the users determine the trends and leaves all the R&D to external companies. Nice.

Spam: Facebook will be cutting down on application spam, as he said yesterday: applications will be encouraged to focus on the level of proper engagement they have with their users rather than the number of installs, and the more popular apps will be able to send more invites.

China: He also said that he doesn’t look at time spent on the site as an important metric: Zuckerberg thinks that, like Google, the site should make communication more efficient and help people do what they need to do.

Facebook is looking at the issues of moving the business into China, said a very confident and relaxed Zuckerberg. He’s very open about it forom the start: “Making sure that people’s private information is private is a really important thing for us to do,” he said, explaining that there are only really two options in China; either have the government censor your site and impair the performance of traffic to it inside the country if it doesn’t like you, or have servers inside the country which will be shut down if you don’t follow their policies.

“There are ways to position these things make decisions and set them up to create minimal exposure,” he said. Now that China is on the verge of overtaking the US as the world’s biggest internet market, this strategy is increasingly important.

And has it been a strain for you, Mark, being under such scrutiny because of the success of Facebook? He’s now the world’s youngest billionaire, according to Forbes.

“That’s an interesting topic for a develop garage! I have a small group of really good friends and going through this whole experience of building the company has often been a strain but has helped build interesting friendships.”

Jemima’s original post from which I mercilessly stole her content can be found here. Jemima is also one of the few bloggers that I’m subscribed to, so make sure you’re tuned in. She has her finger well placed on the UK digital pulse.

I’m not sure I like either of Mark’s two options to expand into China. I don’t like the idea of filtering content on behalf of the government, full stop. But what’s the alternative?

Also, check out Rebecca Caroe‘s post on the BIMA blog about panel put together to discuss online advertising for newbies.

I was conducting a search on an association called the BWDMA to see how it had progressed since the weird phone call I received from the guy who found it a few years ago. I say weird because I’m unable to explain it. He put himself forward as the Founder of an established and well respected independent association and asked that I change from Segala Accreditation to Segala Certification. We did, but certainly not because he asked us to.

After a little digging on my part, I found that he seemed to own lots of Web sites which all connected to each other; either by collaboration, hosting provider, technology provider or endorser. All linking back to BWDMA to say how great it was.

Anyway, one of Google’s search results led me to a site now called About us. (http://www.aboutus.org/Bwdma.com) It’s still claiming the following

The BWDMA is a “broad church”, inclusive organisation, open to all companies and individuals that have an interest in the new media sector. BWDMA is influence-driven rather than membership-driven.

The Association seeks to improve e-business standards through sharing knowledge, understanding and proliferation of best practice. To further its aims and objectives, the association actively solicits constructive relationships with industry, government, academia and other such bodies, as may have common goals or purpose.

The Association seeks to assist all industries with the adoption and application of Internet and related technologies to encourage development in the digital economy. The BWDMA endeavours to provide a gateway for businesses to purchase with confidence from reputable suppliers through the free procurement service Web Project Guide.

When you click on the ‘Go direct to the Website’ link, you’re taken to a weird looking portal where you can buy houses and find Russian brides.

When you click on the AboutUS logo to take you back to the homepage AboutUs (http://www.aboutus.org/AboutUs.org) and then select About AboutUs in the footer, you get the following

AboutUS is a wiki whose goal is to create a free and valuable Internet resource containing information both about websites and other community created topics/information. The site was pre-populated with information about many different websites and thousands of updates are now being made by people each day.

The vision of AboutUs hinges on the power of collaboration and the unique capacity of wiki technology to capture the coming together of communities.

Confused? Yeah, so was I.

So, what is BWDMA these days? Is it a Portal to help you find your next Russian bride, a Web site collecting information and displaying it in a different format, thereby adding to the noise that’s out there already, or, is it an Independent Association representing the interests of Industry? Is it trying to be all of the above?

I notice that Nomensa still talks about BWDMA on its Web site, so perhaps they can tell me more.

For a company/association who specialises in helping you to find more information about companies and associations, it doesn’t make it easy for you to find out more information about them!

Please let me know if you know what’s going on with this association.

A fellow Twitter buddy asked for feedback regarding the hardware and software we use. I twittered my answer but it’s something I’ve been meaning to write a post on, as I think it says a lot about who we are in the context of our working environment. Drew Buddy is the Head of ICT at his college and I think, he’s using this feedback to collate a report.

So, what does the picture above say about me? Well take a close look. It’s a sticker of the Microsoft Blue Monster eating the head of Mozilla on my Apple MacBrook Pro. That sums it up nicely; I’m happy to use the most approproate hardware and software as long as it meets my requirements.

The picture should demonstrate that I’m open minded because although I’m a known standards enthusiast, I like to use the proprietary technology produced by Apple and products produced by the perceived monster and non-standards compliant Microsoft.

My hardware

• Apple MacBook Pro
• Apple iPhone
• Apple iPod
• Cannon Ixus 950
• N95 for Qik streaming

Software

• Microsoft Office
• Microsoft Vista (but don’t use it often)
• Waiting for Live Writer for the Mac (blog authoring tool)
• Apple Mail (the ‘geniuses’ at the Apple store recommend Entourage)
• Apple iCal

Internet

• BT Broadband (they are the most reliable!)
• Google Docs (but don’t use it often)
• Google Reader for keeping up to date on blogs
• Gmail (but only as a backup for my POP account)
• Wordpress for Corporate Web site and personal blog

My Social

• Facebook (for connecting/communicating with non-geeks)
• Twitter (for community building with early adopters/geeks)
• Qik (for live streaming my presence)

Office environment

• Home office
• Adam Street private members club

The fact that I’m happy to work from home demonstrates that I’m overly generous to my staff as our HQ is in the heart of Dublin’s most affluent area and designed by John Rocha

This post is intended for Drew, but please feel free to help him collate enough data to produce a meaningful report by leaving a comment about the stuff you use every day. I’d like to know also.

Here’s some good coverage of our kickoff dinner to discuss the creation of a new Industry Association in Ireland. I must point out that I wasn’t actually negative towards the IIA in anyway. Maria did a great job with the article but it looks like I was constantly comparing what I have in mind for a new Association, with the IIA.

We need more of this kind of press, to help raise awareness amongst the organisations that need help with digital. Why? Well because they’re not likely to read blogs, or at least, the ones which have been covering this topic so far.

Original article starts here.

There is a need in Ireland for an organisation that can represent the entire digital industry including web, mobile and any medium that digital content can be delivered through, says Paul Walsh, chair of the British Interactive Media Association (BIMA), which plans to set up a like-minded body in Ireland. Walsh said he would like to have a body that would act not only as a way of connecting and representing all those involved in the digital industry but one that can set standards and best practice also.

Ideally, such an organisation would not only give pricing guidelines to clients and freelancers but also act as a body of endorsement for future digital technology or digital media courses.

Through BIMA, which has been around since 1985, Walsh has been putting all of these practices in place: “I changed it from what it used to be – it was perceived by people as an IIA (Irish Internet Association)-type organisation – and I have turned that around so it is seen as more engaging and really out there in the industry.”

Walsh, who is also founder and CEO of web standards specialist firm Segala, said he would like this new association to position Ireland on the global stage in terms of the digital sector because he feels the country is too reliant on the service-based companies here for tax incentives.

“There are enough intelligent people and companies already in Ireland to change things so that we’re not reliant on the IDA bringing in big companies. We could encourage an ecosystem so that we have Irish-grown businesses.”

While the IIA has been around for quite awhile, Walsh says that the organisation looks at only one piece of the digital pie, the web, and even at that smaller players in the industry tell him they don’t feel catered for.

“I think we need a fresh approach because most IIA members are the bigger companies.

“What I’m hearing from smaller members of the IIA is that it focuses on specific areas like search marketing while they would like a voice for the smaller company or the freelance developer so their interests can be represented as much as the big players,” said Walsh.

“It would be nice to have an association that would bring other organisations together, like the IIA and the Agency for Direct Marketing, to endorse and embrace the stuff that they do well,” he added.

Key members of this new association should be diverse enough to represent the interests of each of the stakeholders, says Walsh.

This would mean including someone from academia, a representative of a big organisation like Microsoft or Google, someone who has set up a couple of small companies and who has the entrepreneurial instinct, as well as individuals with expertise from the mobile, television and broadcasting industry.

Some freelancers and small Irish firms say a number of initiatives to encourage the growth of the digital industry here in Ireland have a bias towards US companies and tax incentives.

The Digital Hub, an incubation space for such development, has 55 desk spaces reserved for US companies yet one Irish entrepreneur said that he found it difficult to secure a single desk space.

The inaugural dinner of the for-now-named Irish Digital Industry Association was held last week and attended by various members of the digital industry community, including Boards.ie founder John Breslin and Joe Drumgoole of digital storage firm PutPlace.

Original article on Silicon Republic by Marie Boran.

One of Damien’s posts about Google’s response to the Microsoft bid for Yahoo! was the first post to grab my attention in my RSS reader this morning, as it’s a story I commented on last week.

What started as a simple post about Google’s response, turned into an epic message about how Apple, Google and Mozilla are not all good and Microsoft is not all evil. They are all pretty much after the same thing; market dominance. They just use different tactics. All of which are good and evil.

Google’s response

Could Microsoft now attempt to exert the same sort of inappropriate and illegal influence over the Internet that it did with the PC?

Could the acquisition of Yahoo! allow Microsoft — despite its legacy of serious legal and regulatory offenses — to extend unfair practices from browsers and operating systems to the Internet?

We believe that the interests of Internet users come first — and should come first — as the merits of this proposed acquisition are examined and alternatives explored.

I’m playing devil’s advocate here and certain to attract a retort from standards enthusiasts. If you’re one of them, please take a look at the contribution Segala (and I) make to open standards.

In my opinion, Google’s response has been childish to say the least. In fact, I’d like to call bullshit, which is a little stronger than Dennis Howlett’s ‘Pot, kettle, black’ post.

The truth about Google

I’ve had enough of Google’s so-called ‘no evil’ policy. Google may have started off with a best endeavours approach to add value to the Web, but it now seeks to increase its revenue share at the expense of relevant and trustworthy search results.

Did it ever start out to do no evil? A little company called Overture invented a means for combining search and advertising, with auction-based keyword targeted text ads. Yahoo bought Overture, then proceeded to sue Google, whice made sense: Google had completely ripped off Overture’s concept, and was liable for every dollar it earned using that form of advertising.

Rather than aggressively fight the small search company, which was clearly infringing on Yahoo-owned patents with every dollar it earned, Yahoo settled, agreeing to take 2.7 million shares of Google, just over 1% of the company (at the time). Yahoo sold those shares as soon as Google went public, for $82.62 a share, or $223 million. Thanks to InsideMicrosoft for the stats and Steve Clayton for pointing me to them via Twitter.

How can Google say it ‘does no evil’ when it filters search on behalf of an oppressive Chinese Government? (Ok, I’ve now given reason for the Chinese Government to ban this blog, like it did with the Segala blog when I posted about a Chinese blogger who was killed by government officials.) If it had people’s best interests at heart it wouldn’t place advertising above freedom of speech.

How can Google say that it is a company with the Internet’s interests at heart? If it did, it wouldn’t make the highest bidders more prominent in search results. Instead, it would present to users, the most relevant and trustworthy Web sites. Paid search is not obvious to the vast majority of end users.

While I’m at it…

The Yahoo! takeover would enable Microsoft to compete with Google’s monopolistic search engine. Google has approximately 80% of the global search market and doesn’t permit anyone to see what’s inside the box. Why? Well, because it gives them a competitive advantage, which it’s entitled to. It only provides open access to APIs because it benefits them in the long run. They even provide products for free to help compete directly with Microsoft. I don’t believe Google want to move to the desktop. I believe they just want to hurt Microsoft.

Android is another example. It’ll be fantastic for the Mobile Industry but, the open source framework comes with Google applications preinstall. That’s no different to Windows coming with Real Player embedded.

So what do I mean by monopolistic? Well, take a look at Mozilla Firefox (a non-profit do-gooder). Firefox is Microsoft’s main competitor in the browser market. Google and Firefox couldn’t be snuggled up any closer in bed with Firefox acting as Google’s hot water bottle. I say this because Firefox has approximately 12% of the global market and its default search engine in the toolbar is Google, from whom it generates the majority of its revenue. Mozilla is now a $300m business.

Search engines such as Excite (my all time favourite) Altavista and Lycos all provided honest search results. That is, prominence was given to the Web sites which provided the most relevant content to search terms. Ok, so they had flaws, but at least they didn’t sell out to the highest bidders like Google. Google in my opinion, hasn’t added any value whatsoever to search. Please correct me if I’m wrong.

What I’d like to see happen

1. I’d like to see Yahoo! owned del.icio.us (what a dumb ass domain) given a face lift so it’s easier for the longtail of users to adopt, thereby encouraging scale. Give users the option to integrate browser based bookmarks with del.icio.us bookmarks so we end up with a more extensive database of relevant search results.
2. Keep the Yahoo! brand but turn it into a search engine. Use the bookmarks as described above, as an engine to help provide more meaningful search results.
3. Use Yahoo! as the default search engine for Internet Explorer
4. Improve IE8 so it’s more standards compliant, without introducing yet another tag to make the assertion about compliance
5. Embed all the cool Yahoo! stuff such as Flickr into IE
6. Employ or appoint better products people to take over Yahoo! properties
7. Adopt Content Labels in IE to enable more trust on the Web
8. There’s plenty more to talk about regarding their email and IM properties, but I’ll leave the commentating about those to others. Feel free to leave your opinion.

Why do people continue to take a shot at Microsoft when companies such as Apple, Google and Mozilla are out for themselves just like anyone else? Microsoft has, and continues to be in trouble regarding their market dominance, but none of it is based on their new products. It’s old news so move on.